SHIPPING
& RETURN POLICY
Shipping
All packages will be
shipped within 2 business days of the order date.
Packages will be shipped FedEx Ground unless otherwise
specified. Please allow an extra 3 days for processing of
custom embroidered items and 10 days for custom crystal
items. In the event of a return, please contact Cotton
Sisters directly by email or phone
info@cottonsisters.com / 1.866.925.2779
Please note that expedited shipping such as 2nd Day Air or
Next Day Air does not eliminate the 3 days for processing
custom embroidered orders and the 10 days for processing
custom crystal orders. The expedited shipping is applied
once the order is complete. Please call us directly with
any questions at 866-925-2779. Thank you.
NOTE:
Federal Express and UPS will not delivery to PO Boxes.
Please provide a street address when entering your
information.
| |
1st
item |
each
additional |
|
FedEx Ground
Service
(USA Only) |
$7.00 |
$0.50 |
|
FedEx 2nd
Day Air
(USA Only) |
$16.00 |
$0.50 |
|
FedEx Standard Overnight
(USA Only) |
$32.00 |
$0.50 |
|
Canada Priority Mail (6-10 business days) *PLEASE
SEE BELOW. |
$16.00 |
$0.50
|
Canada Express Mail (3-8 business days)
*PLEASE
SEE BELOW. |
$20.00 |
$0.50
|
|
International Express Mail (3-8 business days)
*PLEASE SEE
BELOW. |
$25.00 |
$0.50 |
|
International Express (1-3
business days) *PLEASE
SEE BELOW. |
$50.00 |
$0.50 |
| |
|
|
*Canadian
Orders
*Canadian Shipments: Please see rates and transit time
above.
All applicable duty, taxes, and/or brokerage fees will be charged
to you at the time of delivery.
Duties and
taxes are mandated by your country, not by our company.
Please call
our Customer Service department at 866-925-2779 or e-mail
info@classybride.com
with any questions.
*International Orders
For International Express Mail (3-5 business days) and International
Express orders (1-3 business days) shipping & handling charges are
included.
All applicable duty, taxes, and/or brokerage fees will be charged
to you at the time of delivery.
Duties and
taxes are mandated by your country, not by our company.
Please call
our Customer Service department at 866-925-2779 or e-mail
info@classybride.com
with any questions.
Returns
All undergarments, custom embroidered items, swimwear are non-refundable
or exchangeable.
All other products may be returned within fourteen
business days of receipt of goods. Please send all
returns to:
Return Department
c/o Cotton Sisters
719 S. Los Angeles Street, #218
Los Angeles, CA. 90014
Secure Shopping
When you shop on-line at CottonSisters.com, you are shopping
on a highly secure site. Cotton Sisters will not use
unethical promotional methods. We use "SSL"
servers for our e-commerce to ensure the most secure way
to shop.
