SHIPPING & RETURN POLICY

Shipping
All packages will be shipped within 2 business days of the order date.  Packages will be shipped FedEx Ground unless otherwise specified.  Please allow an extra 3 days for processing of custom embroidered items and 10 days for custom crystal items.  In the event of a return, please contact Cotton Sisters directly by email or phone info@cottonsisters.com / 1.866.925.2779

Please note that expedited shipping such as 2nd Day Air or Next Day Air does not eliminate the 3 days for processing custom embroidered orders and the 10 days for processing custom crystal orders.  The expedited shipping is applied once the order is complete.  Please call us directly with any questions at 866-925-2779.  Thank you.

NOTE: Federal Express and UPS will not delivery to PO Boxes.  Please provide a street address when entering your information.

  1st item each additional
FedEx Ground Service (USA Only) $7.00 $0.50
FedEx 2nd Day Air (USA Only) $16.00 $0.50
FedEx Standard Overnight (USA Only) $32.00 $0.50
Canada Priority Mail (6-10 business days) *PLEASE SEE BELOW.

$16.00

$0.50

Canada Express Mail (3-8 business days)
*
PLEASE SEE BELOW.

$20.00

$0.50

International Express Mail (3-8 business days) *PLEASE SEE BELOW.

$25.00

$0.50
International Express (1-3 business days) *PLEASE SEE BELOW. $50.00 $0.50
     

*Canadian Orders
*Canadian Shipments: Please see rates and transit time above. 
All applicable duty, taxes, and/or brokerage fees will be charged
to you at the time of delivery.
 
Duties and taxes are mandated by your country, not by our company.
Please call our Customer Service department at 866-925-2779 or e-mail info@classybride.com with any questions.

*International Orders
For International Express Mail (3-5 business days) and International Express orders (1-3 business days) shipping & handling charges are included.
All applicable duty, taxes, and/or brokerage fees will be charged
to you at the time of delivery.
 
Duties and taxes are mandated by your country, not by our company.
Please call our Customer Service department at 866-925-2779 or e-mail info@classybride.com with any questions.

 
Returns
All undergarments, custom embroidered items, swimwear are non-refundable or exchangeable.  All other products may be returned within fourteen business days of receipt of goods.  Please send all returns to:

Return Department
c/o Cotton Sisters
719 S. Los Angeles Street, #218
Los Angeles, CA. 90014
 
Secure Shopping
When you shop on-line at CottonSisters.com, you are shopping on a highly secure site. Cotton Sisters will not use unethical promotional methods. We use "SSL" servers for our e-commerce to ensure the most secure way to shop.


            Cotton Sisters 2002-2011. All Rights Reserved.